Refund Policy
Infowolf Solutions provides legitimate refunds to customers purchasing content and graphic design services through the site.
General Terms
We are committed to transparency and honesty in our refund policy, however there may be occasions when disputes arise. Our refund policy is uniformly applied to all clients so as to mitigate or avoid conflicts related to refund payments.
In order to receive a refund from Infowolf Solutions, you must comply with the following terms:
- All refund claims must be submitted within 30 days of signing the service agreement in order to receive a 100% refund;
- Refund requests submitted after 30 days of the purchase of the service will not be eligible for a 100% refund. Nonetheless, a partial refund may be granted after calculating the amount received;
- It is necessary for us to obtain the appropriate details, e.g., account number, invoice, or receipt of payment for the service fee, as well as your current and active contact information, so we can process a refund request promptly.
Refund Process
We will process the refund request once we have verified the service purchase and payment for the same.
- The refund will be credited to the same card/bank account/transaction platform that was used to pay for our service fee.
- Refund payments can take a week or a month, starting with verifying the terms of your service agreement and ending with your account being credited.
Changes to the Refund Policy
In order to identify flaws in our refund policy, Infowolf Solutions periodically reassesses it. Keeping the refund process flexible and easy requires us to do so regularly.
Clients and users can find updated refund policy norms here if any changes occur to the current refund policy.